This English translation is provided for reference only. The Japanese version is the official text; if there is any discrepancy, the Japanese version prevails.
ZeQut Co., Ltd. (the “Company”) complies with the Act on the Protection of Personal Information and other applicable laws when handling personal information of customers who use the online shop operated by the Company (the “Site”), as set out below.
01Personal Information
“Personal information” means information about a living individual that falls under personal information as defined by the Act on the Protection of Personal Information and can identify a specific individual through a name, address, telephone number, email address, or other description.
02Personal Information We Collect
The Company may collect the following information.
1. Information provided by customers
- Name
- Address
- Telephone number
- Email address
- Shipping address information
- Inquiry details
- Order details
- Other information entered when using our services
2. Information collected automatically
- IP address
- Cookie information
- Device information
- Browser information
- Access logs
- Browsing history
- Information about usage
3. Payment information
Payment information such as credit card numbers is not directly collected or stored by the Company and may be processed through a payment service provider.
03Purposes of Use
The Company uses collected personal information for the following purposes.
- To accept, ship, and process payment for orders
- To confirm order details and shipping status and contact customers
- To respond to inquiries
- To provide information about products and services
- To improve services and quality
- To analyze usage and conduct marketing activities
- To prevent and investigate unauthorized use
- To respond as required by law
- For operations incidental to the purposes above
04Provision to Third Parties
The Company will not provide personal information to a third party without the customer’s consent, except in the following cases.
- When required by law
- When necessary to protect a person’s life, body, or property
- When particularly necessary to improve public health or promote the sound development of children
- When cooperation with a national or local government agency is necessary
- Other cases permitted by law
05Provision to Contractors
To the extent necessary to achieve the purposes of use, the Company may entrust the handling of personal information to external contractors. Main contractors include the following.
- Shipping providers
- Payment service providers
- Server operators
- Email distribution providers
- E-commerce operation support providers
The Company exercises necessary and appropriate supervision over contractors.
06Use of Cookies
The Company may use cookies and similar technologies to improve the convenience of the Site and analyze usage.
Information collected through cookies does not, by itself, include information that identifies a specific individual.
Customers can refuse cookies through their browser settings. Some Site functions may be unavailable as a result.
07Analytics
The Company may use analytics and other analysis tools to improve the convenience of the Site and its services.
Information collected by these tools does not directly identify an individual.
08Advertising Services
The Company may use advertising services.
These advertising providers may use cookies and similar technologies to display advertising based on customers’ interests.
Customers can limit advertising by using the opt-out features provided by each provider.
09Security Measures
The Company takes necessary and appropriate security measures to prevent leakage, loss, or damage of personal information and otherwise ensure its safe management.
The Company also exercises necessary and appropriate supervision over employees and contractors.
10Disclosure of Retained Personal Data
Under applicable law, customers may make the following requests concerning personal data held by the Company.
- Notification of purposes of use
- Disclosure
- Correction, addition, or deletion
- Suspension of use
- Erasure
- Suspension of provision to third parties
To make a request, please contact the inquiry desk in Article 12. After verifying your identity, we will respond appropriately in accordance with law.
11Personal Information of Minors
When a minor uses the Site, please provide personal information after obtaining parental consent where necessary.
12Contact Desk
For inquiries about the handling of personal information, please contact us below.
[Business name] ZeQut Co., Ltd.
[Representative] Tomohiko Ishii
[Address] 2F Nishishinjuku Mizuma Building, 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
[Telephone] Disclosed without delay in writing or by email upon request. Please use the email address below for inquiries.
[Email] contact@lo-komore.com
[Hours] Weekdays 10:00–17:00 JST (excluding weekends and national holidays)
13Changes to This Privacy Policy
The Company may revise this policy as required by amendments to laws or other circumstances. The revised Privacy Policy takes effect when posted on the Site.
Effective date: June 25, 2026